Privacy Policy | Activ360

At Activ360, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Name, email address, phone number, and company information when you request a demo
Communication preferences and correspondence when you contact our support team
Account credentials and profile information when you register for our services
Payment information when you subscribe to our platform (processed securely by our payment providers)
Usage data, device information, and analytics when you interact with our website and services

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send promotional communications (with your consent)
Respond to your comments, questions, and support requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our platform (subject to confidentiality agreements)
To comply with applicable laws, regulations, or legal processes
To protect the rights, property, and safety of Activ360, our users, or others
In connection with a merger, acquisition, or sale of assets (with appropriate notice)

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

256-bit SSL/TLS encryption for all data transmissions
Encrypted data storage with regular security audits
Access controls and authentication measures
Regular security training for our team members
Compliance with PCI-DSS standards for payment processing

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly, while analytics cookies help us understand how visitors interact with our site.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications
Request data portability
Lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such modifications constitutes your acknowledgment and agreement to the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Softiris Africa Limited
Trading as Activ360

4b Louis Solomon Close, Off Ahmadu Bello Way, Victoria Island, Lagos

Email: privacy@activ360.com.ng